Previous posts introduced the Cynefin framework and described a bit of how it helps make sense.
Where it gets messy
Distinguishing between the complicated and complex quadrants is the biggest challenge.
As I ponder the Cynefin framework, I realize that distinction is the cause of many heated differences of opinion.
It is also the cause of many unintended consequences. I’ve talked about that a lot on my blogs.
Applying the solutions from the complicated quadrant to issues in the complex quadrant is the conceptual cause of most of the harm from those unintended consequences.